The ScanSense AI Scanning Pen is a smart device that instantly answers questions, translates in real time, and scans text. It has a large HD screen, Wi-Fi, offline translation for 60+ languages, a built-in camera, Bluetooth, music playback, file storage, and voice recording.

Orders are typically shipped by the next business day. However, during periods of high demand, processing may take 2-3 business days. If you preordered the ScanSense Pen, please allow additional time for delivery.

We offer a 30-day return policy—if you're not satisfied with your ScanSense, you can return it for a full refund, excluding shipping fees.

Yes! You can ask our AI questions using voice recording instead of scanning. This feature is perfect for custom requests, such as shortening answers, simplifying explanations, or asking anything that isn’t written down on paper.

Your ScanSense Pen comes with 2,500 AI credits/uses. Adding more credits is extremely affordable, but rest assured—the free credits included with your pen will last a very long time!

While some features, like online search and AI assistance, require Wi-Fi (or mobile hotspot), ScanSense also supports offline translation for 60+ languages and can scan text without an internet connection.

Yes! The pen has a text-to-speech function that reads scanned text aloud, making it a great tool for those with reading difficulties.

You can reach out to our customer support team through our website or email info@scansensepen.com for assistance with troubleshooting and inquiries.